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Norton Family can manage an infinite number of devices, and its parent feature on the mobile app allows you to keep an eye on all of your children’s online and offline activities. We gave the application our Editors’ Choice award for parental control software because of its low cost, simple setup, and useful geofencing options.
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They managed to watch YouTube videos without my knowledge, despite the fact that they were unable to circumvent browser filters or time limits. Norton Family does not use an app to monitor YouTube; it simply does it through a browser.
When we last examined the software, Norton had completely redesigned the parental control web interface for Norton Family. Even though Norton has given it a fresh coat of paint, we still think it is overly complicated and antiquated even if it is far better than what Norton had previously.
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We strongly advise using the online site for anything except the smallest chores or checking on alerts because the mobile applications are significantly worse.
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Only available for Android, Norton Family’s app control performs a great job. You may set any of your child’s applications to “banned” using the parental web portal, which provides you with a complete list of the apps loaded on your smartphone.
Be aware, however, that a large number of nations, including most of Europe, do not provide Norton’s location features (the US and UK are covered, but Denmark, France, Germany, Netherlands, and many others are not.) If you think it could be an issue, check the list on the website.
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For example, you cannot prohibit applications based on their age or genre. Apps cannot be restricted by time or schedule. Some applications cannot be operated in the background without use time being tallied. Most parental controls struggle with that as well, although you can type at least restrict applications in a specified list. You cannot block iOS apps at all.
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There is a little UI annoyance in that you must click an icon for a particular day of the week in order to view its current schedule. It is simpler to compare schedules across the week when these are shown side by side in many apps. However, once you’re set-up, this won’t be a big deal, and generally, the screen time features function rather well.
You may contact support in a number of ways if you have any questions or concerns about Norton Family. There are comprehensive assistance manuals, FAQs, and lessons if you wish to attempt to resolve your problems alone. The parental control software might be challenging to navigate, and all of the Norton internet security products are gathered together, which is our main issue with these.
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You may either file a ticket or start a live chat with a customer service representative whenever you need help if you don’t want to waste time looking through the website’s support area.
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We wondered if chat inquiries were being answered by actual humans or merely chatbots. The replies looked extremely official and prewritten when we first began speaking with the agent, leading us to believe it was a bot. However, when we went on to chat about our problems, it became obvious that we were speaking with an actual person.
Parental control programs have a broad range of pricing models, but Norton Family’s plan is straightforward. With a Norton Family membership, you can filter websites, set time limits, and monitor your whereabouts for $49.99 annually. It features extras like the ability to immediately lock devices and saves a 30-day history of activities. You may test the program for free for 30 days before purchasing an annual membership.
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The amount of devices you may add to an account is not restricted, which is perfect for the always-connected generation. Large families will appreciate the ability to add up to 15 kid profiles to a single account.
However, Norton Family is a strong application with well-designed content filtering and top-notch location features. An “unlimited device” license means you may put the software up anywhere it is required. Norton Family’s weak “block or not” app management options are disappointing.
We recommend using AbcPhone Spy app instead of the Norton Family app due to its easy operation and affordability.
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